Pastiche Training Data Use Notice

The Pastiche Training GDPR Data Collection and Processing Notice

Pastiche Resources Limited (conducting business as Pastiche Training) is committed to protecting your privacy and the personal information we collect and process about you.
By visiting and using the Pastiche Training website, and/or related distance learning applications (together, the “Site”), registering to use our services offered through the Site, or providing your personal information to us when enrolling in our educational programs, or joining our community you understand that you will be subject to the terms set forth in this notice (“Data Use Notice”).
This Data Use Notice describes how we collect information about you, what we do with that information, and what controls you have over that information in relation to your use of our Site and Services. Your information will be held and managed by Pastiche Training acting either as a data controller or as a data processor.
Throughout this Data Use Notice we use ‘plain English’ summaries which are intended to give you guidance about what each section is about.
Please click the links below to learn more about:

1. How we collect your information

When using our Site or the Services, we may collect and process the following information about you:
 
Information provided directly by you
• Information (such as your name, email address, postal address, telephone number and other contact details) that you provide by completing forms on the Site or using the Service, including information about you if you register as a member of the association or subscribe to a Service, information about you that you upload or submit to the Site or Service, or information you provide to us when requesting information or material from us;
• Information and other details of any transactions made by you through the Site including but not limited to financial and billing information, including account numbers and other financial-related information provided by you when making transactions through the Site or when using our Services;
• Information contained in communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site (or its content) or the Services; or

• Information from surveys that we may, from time to time, conduct on the Site that you respond to or participate in.

Information about you collected from other sources
We may collect information about you when using the Site and/or our Services:
• Automatically-Collected Information. We may automatically collect certain information about the computer or devices that are used to access the Site or use the Services, including mobile devices, through commonly-used information-gathering tools, such as cookies and web beacons. Such information includes standard information from your browser or device (such as browser/device type and language), your Internet Protocol address, and the actions you take on the Pastiche Training website, such as the pages viewed, and the links clicked. We use this information to ensure the proper functioning and security of our Site and Services and to optimize our Site or Services. Our use of cookies to process personal information is explained thoroughly in Section 3 of our Privacy Policy, which you should please read.
• Location Information. We may collect information about your location when you access the Site or use our Services through a mobile device. If you do not want to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device; provided your device allows you to do this.

• Aggregate or De-Identified Data. We may aggregate and/or de-identify information collected using the Site or the Services so that the information is not intended to identify you.
This Data Use Notice does not restrict our use or disclosure of aggregated and/or de-identified information.

2. How we use your information

Information is collected solely for the purposes stated in this Data Use Notice and will not be further processed in a manner that is incompatible with those purposes.
We will collect and use your information as described in this Data Use Notice and as permitted by applicable laws, including in circumstances where it is necessary:
(i) to provide or fulfil Services requested by or for you;
(ii) to pursue our legitimate interests; or
(iii) where you have given us your express consent.

We collect and use your information for the following purposes:
• To perform the Services requested by you. For example, if you fill out a “Contact ” or “Subscribe” web form, we will use the information provided to either contact you about your interest in the Services or reply to your communication. This data processing is necessary to provide or fulfil a service requested by or for you.
• To plan and host events. For example, to plan and host educational events, host online forums and social networks in which event attendees may participate, and populate online profiles in relation to the Services. This data processing is necessary to provide or fulfil a service requested by or for you.
• For promotional purposes. For example, we may use your information to further discuss your interest in the Services and to send you information regarding the Pastiche Training such as information about promotions, events, or services. We will only send you marketing communications and updates about our services and events with your prior consent. You can withdraw your consent at any time.

You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Pastiche Training’s communication emails. Additionally, you may send a request to [email protected]
• For financial and payment purposes. For example, for invoicing and collection of payment from you, where applicable. This data processing is necessary to provide or fulfil a service requested by or for you.
• For operating and improving the Pastiche Training website and your experience. For example, we may collect and analyse data on your use of our website and process it for the purpose of improving our online visitor experience. Data collected could include data about your device, such as unique device identifiers, information about your mobile phone or other mobile device(s), browser types, browser language, operating system, and the state or country from which you accessed the Services. Data collected could also include information related to the ways in which you interact with the Services, such as referring and exit pages and URLs, platform type, the number of clicks and domain names. This data allows us to understand our visitors, their interaction with our website and improve our website to better serve our visitors and members. We may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
Data processing for analytical and operational improvement purposes is a legitimate purpose.
• For security purposes. For example, we may use your data to protect the Pastiche Training and its membership against security breaches and to prevent fraud and violation of Pastiche Training’s applicable agreements. Data processing for security purposes is a legitimate purpose.
Protection of the Pastiche Training and Others. For example, we may disclose your information to:
(i) comply with legal obligations;
(ii) respond to claims that any content violates the rights of third parties;
(iii) respond to your requests for customer service.

3. Sharing your information

Pastiche Training will not share your information with anyone outside of the organisation except when we need to provide your information to select third parties in order to provide services for you that are related to your certification, registration of qualifications, provision of receipts, and legal services.

4. Transfer of information overseas

You have the right to know if and where your information may be transferred.
The personal information about you that we collect is sent to and stored on secure servers located as noted below or in the systems of the third parties that we use, where applicable. Such storage is necessary in order to process the information. At the time of this policy creation, Pastiche Training’s server locations are in Sydney, Australia, Ashburn, Virginia (USA) and Sacramento, California (USA).

• We will take all steps reasonably necessary to ensure that it is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism which may include by entering into EC approved standard contractual clauses relevant to transfers of personal information (see http://ec.europa.eu/justice/dataprotection/internationaltransfers/transfer/index_en.html) and that it is treated securely and in accordance with this Data Use Notice.

5. Data Security

We employ appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access and maintain data security of, and to use correctly, the information we collect online.
We have implemented procedures designed to limit the dissemination of your information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. Retention of information and your rights

You may ask us to:
• Access all the personal information about you held by us. On request, we will provide you with a copy of this information. You can exercise your right of access to your personal information:
By emailing us at [email protected]; or by writing to us at Pastiche Training, P.O. Box 314184 Orewa 0946 New Zealand.
Please be aware that we may be required to ask you for further information to confirm your identity before we provide the information requested.
• Correct or erase your personal information where appropriate. Please note, you may review and update certain user profile information by logging in, as applicable, to the relevant portions of the Services where such information may be updated;
• Restrict the processing of your personal information whilst we investigate your concern;
• Where your processing is based on your consent, you have a right to receive your information in a commonly used electronic format or ask we move the data in that format to another provider where your request relates to the data that you gave us direct and where technically possible (data portability); and
• Withdraw your consent at any time when the processing relies upon consent.
If you remain unhappy with a response you receive you can also refer the matter to your data protection supervisory authority (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm).
• We will only keep your information for as long as it remains necessary for the identified purpose(s) for which it was originally collected. If you terminate your relationship with us, any data about you will only be retained for accounting compliance purposes for a period of no longer than 12 months.
We may need to retain certain personal information even once a membership has been closed or deleted for the purpose of ensuring we can continue to respect your wishes and not contact you further. For example, if you request to stop receiving emails from us, we will retain your email address for use on an email “suppression list” to ensure you do not receive further emails, as requested.

All retained information will remain subject to the terms of this Data Use Notice. If you request that your name be removed from our databases, it may not be possible to completely delete all your information due to technological and legal constraints.

7. Changes to this Data Use Notice

Pastiche Training reserves the right to change this Data Use Notice from time to time.
Please check this page periodically for changes. If we make any material changes to this Data Use Notice we will notify you before they take effect either through the Site or by sending you a notification. Any such material changes will only apply to personal information collected after the revised Data Use Notice took effect.
If you have any questions, comments, or concerns regarding this Data Use Notice or Pastiche Training’s privacy practices, they may be submitted via email to [email protected], or in writing by addressing your inquiries to:
 
Pastiche Training, P.O. Box 314184 Orewa, 0946 New Zealand.

Last update: 7th May, 2018